HR leaders urged to put people before technology as AI reshapes the workplace
HR leaders urged to put people before technology as AI reshapes the workplace
Publish Date: 2026-03-09 00:18:00
Source Domain: www.hcamag.com
He argued that HR has a unique vantage point across culture, governance, capability and risk – and must use that influence to ensure AI supports, rather than undermines, inclusion.
DCA’s recent Inclusive AI in Recruitment research is a case in point. The findings show that while AI can dramatically improve fairness and efficiency in hiring, it can just as easily “reinforce existing bias and exclusion” if it is not carefully designed, tested and implemented.
“The research underscores how important transparency and appropriate human oversight are, especially in high-stakes areas like recruitment and progression,” Lamb noted. “You can’t just plug in a tool and walk away. People’s careers, livelihoods and sense of belonging depend on getting this right.”
From buzzword to practical action
For Lamb, the goal of the Summit session is to move the conversation beyond abstract principles and into concrete action that HR leaders can take back to their organisations.
“Above all, I hope leaders leave with practical strategies for implementing AI in ways that help rather than harm employees,” he said.
