Philippines’ DICT to integrate AI agents in the government’s digital platforms

Source Domain: govinsider.asia

Filipino citizens may soon be able to simply speak or text in their local languages to access government services like registering a business, checking health centre schedules and applying for disaster relief assistance.

This is what the country’s Department of Information and Communications Technology (DICT) envisions, as it plans to integrate artificial intelligence (AI) agents across its eGovernment digital platforms, including its mobile superapp and digital ID.

DICT and Google Cloud announced today that they are deepening their existing partnership to weave Google’s enterprise AI solutions into public service delivery.

DICT’s Secretary Henry Rhoel Aguda shared in an official statement that transformation goes beyond simply adopting new AI tools, but drives systemic efficiency across public agencies and provides easier access to government’s digital services.

“AI-driven systems, proactive cyber defence, and network infrastructure operate in tandem to provide every citizen with access to public services and high-speed connectivity within a secure online environment,” he added.

Agentic AI access for Filipino public officers

Filipino public officers could access Gemini Enterprise and Google Workspace through the government’s e-procurement system, eMarketplace.

DICT leaders with Google Cloud’s local and regional leaders. Image: Google

Launched in the first quarter of 2026, eMarketplace was also built on Google Cloud’s infrastructure and is owned by the Procurement Service-Department of Budget and Management (PS-DBM).

To help officers respond more quickly to citizens’ needs, DICT plans to roll out the Gemini Enterprise app, which is the user interface and “front door” of Gemini Enterprise, to more than 50,000 public officers.

This would allow them to build and deploy AI agents within a single, fully governed environment.

With the app, a city…

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