AI and Next-Gen Technology Companies Choose Grafana Cloud to Bring Intelligence to Their Own Infrastructure
Publish Date: 2026-06-18 09:12:00
Source Domain: www.businesswire.com
NEW YORK–(BUSINESS WIRE)–Grafana Labs, the company behind the open observability cloud, today announced fast-scaling AI and technology companies — 7AI, TeamSystem, and Zama — are standardizing on Grafana Cloud as they scale AI-era infrastructure. Joining AI industry leaders like Anthropic and Lovable, these organizations are embracing a new model for observability that must keep pace with how fast models, data, and systems move in production.
“Grafana Cloud gives us end-to-end visibility across our systems, so our teams can understand what’s happening, act quickly, and scale safely. That transparency lets us move fast without compromising reliability or trust.” — Harrison.ai
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Findings from Grafana Labs’ 4th Annual Observability Survey reinforce the shift: operational complexity and overhead are now the top observability challenge, while adoption of managed/SaaS observability continues to climb: half of organizations use managed solutions in some form (up from 43% in 2025). Exclusive SaaS use has also grown (10% in 2024 to 17% in 2026). That shift reflects growing pressure from AI workloads, which spike telemetry volume just as teams are trying to move away from fragmented, self-hosted stacks.
Existing customers like Harrison.ai highlight why AI-driven organizations are turning to Grafana Cloud. “Running AI in production means there’s no margin for blind spots,” said Graham Bucknell, Platforms Engineering Manager at Harrison.ai. “Grafana Cloud gives us end-to-end visibility across our systems, so our teams can understand what’s happening, act quickly, and scale safely. That transparency lets us move fast without compromising reliability or trust.”
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