Inside Milestone’s Bet on Artificial Intelligence: Data as the New Oil
Inside Milestone’s Bet on Artificial Intelligence: Data as the New Oil
https://www.securitysales.com/news/inside-milestone-bet-artificial-intelligence-data-new-oil/619346/
Publish Date: 2026-06-15 15:58:00
Source Domain: www.securitysales.com
LAS VEGAS — Milestone Systems is rebuilding for the artificial intelligence (AI) era.
Security Sales & Integration attended the company’s inaugural Milestone Xperience Days event in North America in early June, where two of the company’s leaders expounded in detail on their vision: vice president of Americas Tim Palmquist and chief technology officer Andrew Burnett.
Their messages converged to form a compelling synthesis: Milestone wants to modernize its platform, keep humans at the center of automation and turn retained video into long-term value, all while leaning into an open partner network that’s refreshingly different from the “we should own it all” mentality we sometimes see in the tech space.
Milestone is certainly not a new name — its heritage stretches back 28 years. What’s different now is the architecture underneath the products and the conviction that video data — once routinely discarded — has become one of the industry’s most valuable assets.
A Modular, Containerized Foundation
Burnett begins by discussing the platform’s direction, framing each architectural decision as one made with customer value firmly in mind.
“We have, of course, onstage today talked about the fact that it’s going to have a Linux underpinning,” he explains of the company’s plans for a future-proof video management platform built for the AI era. “Our research tells us and shows us that if you want to be building software for analytics and AI use cases, which has formed a lot of what we talked about, there really is only one choice there.
“So, it’s a technology choice, but ultimately it’s to deliver value for customers at the end of it. XProtect is still a phenomenal product. But if we are going to answer those future use cases, we realize that, underneath the hood, we’re going to have to do something different. And that’s why we’ve made those choices,” says Burnett.
Meanwhile, Palmquist addresses…
