How Businesses Can Prepare for a Cybersecurity Crisis

https://www.infosecurity-magazine.com/news/infosecurity-europe-cybersecurity/

Publish Date: 2026-06-04 05:30:00

Source Domain: www.infosecurity-magazine.com

The nature of the modern digital ecosystem means the probability of an organization falling victim to a cyber-attack is high.

However, just because the organization has been hit by a cyber incident, that does not mean that the reputation of the business – or the emotional wellbeing of the staff – needs to suffer

There are steps which cybersecurity and business leaders can take to clearly communicate what has happened during an incident and outline the action being taken to restore services to normal, to both internal and external stakeholders.

Key to that, according to senior cybersecurity leaders who have hands-on experience with reacting to major cyber incidents, is to ensure that the business has a strategy playbook in place which leadership can apply in the worst-case scenario.

The advice was given at Infosecurity Europe 2026 on June 3, during a keynote session, titled ‘Crisis Communications – Contingency Plans to Put in Place Now.

What to Put in a Cybersecurity Crisis Playbook: What? Who? How?

Nicola Hudson, partner and global cyber practice co-lead at Brunswick, whose was preciously director of policy and communication at the National Cyber Security Centre (NCSC), noted that a great playbook is not a hundred pages long, but instead concise and focused on three key components.

“One: What type of crisis are you dealing with? Two: Who are you going to have in the room,” she said. “And three: Understand responsibilities and trust each other, everyone needs to know what they are doing, no second guessing or getting angst ridden when you are tired and four days in.”

These three pillars can help set the tone for the rest of the crisis. Dealing with a cybersecurity incident is difficult, but can be made harder because in addition to being a stressful, high-pressure situation, decisions have to be made, even if only small amounts of incomplete information is available.

Ashish Shrestha CEO of Zyn Global and former group CISO of Jaguar Land…

Source