Instagram Account Hijacks Expose the Security Risks of AI-Powered Support
Instagram Account Hijacks Expose the Security Risks of AI-Powered Support
Publish Date: 2026-06-02 13:09:00
Source Domain: securityaffairs.com
Instagram Account Hijacks Expose the Security Risks of AI-Powered Support
Pierluigi Paganini
June 02, 2026
Attackers exploited Meta’s AI support chatbot to reset Instagram passwords and hijack accounts without accessing victims’ email inboxes.
Attackers abused Meta’s AI-powered support chatbot to reset Instagram passwords and hijack accounts without accessing victims’ email inboxes. The issue affected several users, including high-profile accounts, before Instagram fixed the flaw. Security researcher Jane Wong and other users reported the hack of multiple accounts by exploiting this vulnerability.
“Instagram has resolved a security issue that allowed several users’ accounts to get hacked.” reported TechCrunch.”The attack appeared to rely on tricking Meta’s own AI-powered support chatbot into granting access to a victim’s account.”
What makes this story remarkable is how little sophistication was required in the attack.
The incident came to light after reports spread across Reddit, X, Telegram, and security circles that Instagram accounts were being hijacked through Meta’s AI-powered support workflow.
🚨 LIVE: Instagram hack is going on and guys are hacking accounts currently on live.
AI at Meta sucks lol. Look at Whats happening pic.twitter.com/zSqvXDa1JY
— Bahram Sahbani (@bahrambiz) May 31, 2026
Among the affected accounts were the dormant Obama White House Instagram account and the account belonging to U.S. Space Force Chief Master Sergeant John Bentivegna.
Attackers reportedly exploited Meta’s AI support chatbot to hijack Instagram accounts by adding their own email addresses during the password reset process.
The technique, shared on Telegram, was allegedly used to compromise the accounts. The popular cybersecurity journalist Brian Krebs confirmed that the accounts linked to the Obama White House and a senior U.S. Space Force…
