Intrado Enhances Cybersecurity Operations with Palo Alto Networks Unit 42 Managed XSIAM

Intrado Life & Safety, Inc.

Advanced AI-Driven Managed SOC Capabilities Bolster Emergency Communications Nationwide

LONGMONT, Colo., May 27, 2026 (GLOBE NEWSWIRE) — Intrado, a global leader in emergency communications technology, today announced it is leveraging Palo Alto Networks Unit 42 Managed XSIAM to power its Security Operations Center (SOC). This will help safeguard the availability and integrity of the systems behind 9-1-1 and emergency response services. As cyber threats targeting critical infrastructure continue to evolve, maintaining resilient, always-on operations is more important than ever for Intrado.

For nearly 50 years, Intrado has been a trusted ally to public safety, supporting the essential communications systems that communities rely on in their most critical moments. As cyber threats continue to grow in scale and sophistication, the company has evolved its security operations with Palo Alto Networks Unit 42, combining best-in-class expertise with leading security operations capabilities to support its long-term operating needs. Unit 42 will deliver a fully managed SOC, providing 24/7/365 monitoring, threat detection, and response across Intrado’s environment. It is built on the Palo Alto Networks Cortex XSIAM platform, which unifies data across all security sources and applies AI-driven protection and agentic automation to enable near real-time detection and response – strengthening Intrado’s ability to identify, investigate, and contain threats.

Representing an evolution beyond traditional SIEM and security orchestration and response (SOAR) approaches, this model reduces operational complexity while improving both visibility and response speed.

“When you operate at the center of emergency response, reliability and continuity are mission-critical,” said Charles Gifford, Chief Information Security Officer at Intrado. “There is no room for error in public safety. Every call, connection, and system must be…

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