Arch Insurance North America Names Imran Jalozie CIO Amid Broader Technology Modernization Push
Arch Insurance North America Names Imran Jalozie CIO Amid Broader Technology Modernization Push
Publish Date: 2026-05-20 09:37:00
Source Domain: www.citybiz.co
Imran Jalozie
Arch Insurance North America has appointed Imran Jalozie as chief information officer, formalizing a leadership transition that comes as insurers continue accelerating investments in platform modernization, workflow automation and AI-enabled operations.
Jalozie, who has served as interim CIO since May 2025, will oversee enterprise IT infrastructure and delivery while leading large-scale transformation initiatives across the organization, according to the company. He reports to Lauren Dieterich, chief operating officer for Arch Insurance.
The appointment signals Arch’s continued focus on strengthening technology execution inside a commercial insurance market increasingly shaped by data infrastructure, operational efficiency and digital underwriting capabilities.
Jalozie joined Arch in 2022 as vice president of IT application development after more than two decades in technology and leadership roles. His permanent elevation to CIO follows a period in which insurers across property and casualty markets have been under pressure to modernize legacy systems, streamline claims and underwriting workflows, and improve responsiveness through automation and analytics.
Dieterich said Jalozie earned internal support during his tenure as interim CIO through a combination of operational discipline and alignment between technology priorities and business objectives.
Arch President Brian First tied the appointment directly to the company’s broader technology strategy, including efforts to increase delivery speed and expand the use of emerging technologies such as artificial intelligence.
The emphasis on collaboration between IT and operations reflects a broader shift underway in commercial insurance, where technology leadership is becoming increasingly intertwined with underwriting performance, operational scalability and customer service delivery rather than functioning primarily as back-office infrastructure management.
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