UH Cancer Center cybersecurity update: deadlines approaching for free credit monitoring
UH Cancer Center cybersecurity update: deadlines approaching for free credit monitoring
https://www.hawaii.edu/news/2026/04/24/cancer-center-cybersecurity-update/
Publish Date: 2026-04-24 16:02:00
Source Domain: www.hawaii.edu
Reading time: 2 minutes
The University of Hawaiʻi is reminding individuals who may have been impacted by the UH Cancer Center cybersecurity incident announced February 27 that deadlines are approaching to enroll in 12 months of free credit monitoring and $1 million in identity theft insurance. After these deadlines, enrollment codes will no longer work.
Deadlines
- May 31, 2026: Enrollment deadline for individuals who received Multiethnic Cohort (MEC) study notification letter codes
- June 20, 2026: Enrollment deadline for individuals who received email-based Experian enrollment codes
- May 31, 2026: Closure of the call center to assist all potentially affected individuals
Kroll Call Center: (844) 443-0842
Hours: Monday to Friday, 3:30 a.m. to 4 p.m. Hawaiʻi Standard Time
Cybersecurity incident
The cybersecurity incident involved historical driver’s license and voter registration records (including social security numbers) used decades ago to recruit participants for epidemiological research studies. No information held by the UH Cancer Center’s clinical trials operations, patient care or other divisions of the center was impacted.
Potentially impacted individuals
The personal information affected by the incident was located in a subset of research files stored on certain servers that support the UH Cancer Center’s epidemiology research operations, including:
- Two files containing names and date-of-births in combination with SSNs: the first, containing Driver’s License (DL) numbers, was collected in the year 2000 from the State Department of Transportation; the second, containing voter registration information, was collected in the year 1998 from the City & County of Honolulu. At that time, DL numbers in Hawaiʻi were typically based on SSNs, and City and County of Honolulu voter registration information also often contained SSNs.
- Files for study participants in the long-running Multiethnic Cohort (MEC) Study (recruitment for participants in Hawaiʻi and…
