How Organizations Are Now Using AI
How Organizations Are Now Using AI
Publish Date: 2026-03-29 16:00:00
Source Domain: www.psychologytoday.com
Are workers’ worries warranted? A comprehensive study guages AI implementation.
Given the central role that artificial intelligence (AI) plays in today’s economy—lofty valuations of AI companies driving the stock market, enormous data centers being constructed, plus serious uncertainties about AI’s impact on the future workforce—a fascinating issue is how AI is actually being used on a regular basis in the workplace.
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In short, as a society we are placing great hopes on AI, and developing economic dependence on it, so a very fair question is: So far, how much is it really delivering?
This question was analyzed in a comprehensive November 2025 study by McKinsey.
Early Implementation
In digesting the study’s findings, it seems clear to me that, at this stage (relatively early implementation), AI is offering organizations more potential than profitability.
“Most organizations are still in the experimentation or piloting phase,” the report states. Companies are definitely curious about AI, and more are beginning to adopt it; 62% of respondents are at least experimenting with it.
Those finding success tend to be using it to redesign workflows, gain efficiencies, and become a “catalyst for innovation.” But the massive benefits AI has promised still remain a fair distance away. The study notes that “use is broadening, but scale still lags.” When substantive cost benefits are found, they have been mostly in “software engineering, manufacturing, and IT.”
One very important trend (for employees everywhere) that has received considerable public attention is AI’s possible impact on staffing levels. Many employees are understandably concerned about the impact AI could have on their jobs. So what does the data say?
Corporate decision makers were asked about the “expected change in number of employees across the enterprise as a result of AI in…
