How We Protect Customer & Community Data
How We Protect Customer & Community Data
https://www.flocksafety.com/blog/flock-safety-cybersecurity-how-we-protect-customer-community-data
Publish Date: 2026-03-27 17:39:00
Source Domain: www.flocksafety.com
Key Points
- Recent public claims about breaches and vulnerabilities are misleading, with no evidence of risk to customer data or systems.
- Vulnerabilities are a normal part of software development, and Flock prioritizes identifying, fixing, and transparently communicating about them.
- Flock uses a layered cybersecurity approach, combining internal expertise, continuous monitoring, and third-party testing to protect customer data.
It has been three months since I joined Flock, and I am just as excited about the work we are doing today as I was on day one. The nonstop success stories from our customers fuel me every day to do the work required and expected of us in cybersecurity.
To recap, when I joined at the end of last year, I posted a blog on my why. Everyone has different things that drive them, and I wanted to share why Flock and why now. You can read that here, Why I Joined Flock: A Mission You Can Feel.
In January 2026, we responded to online claims that Flock had been hacked: “Has Flock Been Hacked?” As detailed in these blogs, these claims were false and/or misleading.
In February 2026, Flock announced that we had partnered with Bishop Fox to conduct our regular annual penetration test. I also shared more granular details about the engagement in a blog post, Holding Ourselves to the Highest Standard to Protect Community Data.
Prior to me joining the team, Flock also posted a response in November 2025 to publicly disclosed research, Response to Compiled Security Research on Flock Safety Devices.
In May 2025, Flock responded to publicly disclosed low-severity vulnerabilities: Gunshot Detection and License Plate Reader Security Alert.
Readdressing Misleading Claims About Cybersecurity at Flock
I want to be crystal clear: vulnerabilities are a part of the development process of hardware and software. No company on the planet is infallible, nor is any company unhackable. It is an…
