This AI tool helps you ask better questions, get more authentic results

Source Domain: mitsloan.mit.edu

“Just ask ChatGPT” (or Gemini, or Claude) is becoming a familiar refrain as people increasingly turn to large language models for answers and prescriptive advice. That same generative artificial intelligence technology can help leaders ask better questions, which often results in more effective problem-solving.

Hal Gregersen, a digital fellow at the MIT Initiative on the Digital Economy, has long championed the idea that individuals and teams can benefit from asking the right questions — lots of them, in rapid-fire succession. This method, which he calls “question bursts,” can unlock new avenues of insight and impact, especially when people and teams get stuck.

Catalytic questioning meets AI

In a recent webinar, Gregersen detailed how he has turned this primarily analog exercise into a digital one by taking advantage of the speed and dexterity of LLMs to augment the human process of formulating high-impact questions. (Gregersen explores this approach in depth in his MIT Sloan Executive Education course, Questions Are the Answer: A Creative Approach to AI-Enhanced Inquiry, Insight, and Impact.)

Gregersen said that rather than taking humans completely out of the loop, his Question Burst Catalyst tool demonstrates how humans and AI can work together to amplify inquiry and subvert LLMs’ tendency to follow the path of least resistance. The tool is available as a Gem in Gemini and as a custom GPT in ChatGPT.

“LLMs typically give an average, meme-type response,” Gregersen said. “The Question Burst Catalyst tool works with humans to maximize impact.”

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