43% of CIOs wish artificial intelligence had never been invented

Source Domain: businessplus.ie

Research by global technology service provider Logicalis has found that four in 10 chief information officers (CIOs) worldwide often wish artificial intelligence had never been invented.

In a survey of more than 1,000 CIOs, 43% globally and 38% in Ireland and the UK said they wished AI hadn’t been invented, reflecting the mounting pressure on IT leadership to manage an adoption curve that is outpacing the frameworks needed to support it.

And while 94% of CIOs report that their organisation’s appetite for AI has increased over the last 12 months, more than half (51%) believe adoption is moving too fast.

The study shows a series of critical gaps in how organisations are managing AI at ground level, with two-thirds (66%) of CIOs believing their organisation does not provide sufficient employee training on AI risk, or the responsible use of it.

Just 37% say their organisation has full visibility of the AI tools and services being used within teams.

With governance gaps widening, it is perhaps unsurprising that 57% believe employees are already putting data security at risk through AI tools, while 34% say AI has created new security blind spots.

Meanwhile, 59% believe they are too reliant on a single AI vendor for critical functions.

The pace of change has led to trade-offs for CIOs in their own roles too, with 62% saying they have compromised on AI governance due to a lack of knowledge and understanding.

Logicalis said the findings point to an industry-wide reckoning with the true cost of moving fast on AI without the foundations in place to do so responsibly. However, CIOs remain clear about AI’s potential.

Innovation remains the strongest driver of continued investment, with the top three cited benefits being: strengthening predictive analytics, data-driven forecasting and actionable business insights (56%); improving day-to-day service delivery (45%); and enhancing customer experience (45%).

“CIOs in Ireland and worldwide are…

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