‘Technology should work for people’ | News, Sports, Jobs

‘Technology should work for people’ | News, Sports, Jobs

‘Technology should work for people’ | News, Sports, Jobs

https://www.vindy.com/life/lifestyles/2026/02/technology-should-work-for-people/

Publish Date: 2026-02-20 01:03:00

Source Domain: www.vindy.com

Correspondent photo / Susan Wojnar
Lillie Rogers, 62, of Youngstown, said she’s been increasing her knowledge about technology through classes at the Oak Hill Collaborative on the city’s South Side.

“Ugh! I detest these so much!”

Mick Kundus, 66, of Champion, doesn’t hesitate when asked about modern technology. He can text. He can send email. He understands the basics. But downloading apps, remembering passwords and navigating online portals have turned everyday tasks into exercises in frustration.

“I can download some of them, but they always claim to be free — and nothing is free,” Kundus said. “I usually get 300 emails of new sales offers every time I download a new app.”

Even accessing his medical information has become a struggle. Trying to log into MyChart proved so aggravating that, at one point, he swore he would “rather not receive treatment” than attempt to navigate the portal again.

Kundus’ exasperation is echoed by many older adults across the Mahoning Valley. Technology is no longer optional. Doctor appointments are scheduled online. Test results are posted to patient portals. Banking, bill paying and even government services increasingly require digital access. For seniors who did not grow up with computers or smartphones, the shift can feel overwhelming — and isolating.

Across the Youngstown area, however, a growing network of organizations and businesses is working to close that gap, offering training, in-home support and affordable devices to ensure seniors are not left behind.

FAMILY TECH CONNECT

At 4237 Oak Knoll Drive in Youngstown, Family Tech Connect LLC has built its mission around one simple idea: bring patient, personalized technology help directly to seniors.

“We’re a family,” said Vince Bevacqua, chief operating officer of the family-owned company. “My brother Lucas has a…

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