Still Can’t Access Your Outlook Email? What iPhone Users Need To Do
Still Can’t Access Your Outlook Email? What iPhone Users Need To Do
Publish Date: 2026-04-28 08:12:00
Source Domain: www.forbes.com
Reauthenticate to access Outlook email on iPhone, Microsoft has said.
getty
Microsoft confirmed that an April 27 “service degradation” incident, commonly known as an outage to us mere mortals, left some users around the world unable to access their Outlook.com email. Having said that, “a recent service change” was potentially to blame, and putting a rollback into place, Microsoft finally posted that the issue was remediated. But it would appear that iPhone users need to take action if they are to regain access to their Outlook or Hotmail emails using the built-in Apple Mail app.
Take These Steps To Regain Access To Outlook Emails On Your iPhone
While Gmail is the world’s most popular email service, with more than 3 billion users according to Google itself, Outlook and Hotmail remain in the mix. But here’s the thing, when it comes to iPhone users, many of them prefer to use the default Apple Mail app for their email, no matter the provider. When Outlook goes down it is an inconvenience, and thoughts of a cybersecurity-related cause are never far from the mind. However, truth be told, this is rarely the case. Indeed, a failed update is most commonly to blame. Microsoft has, it must be said, something of a history with dodgy updates. I’ve reported on a Windows security update that broke VPN connections, and a Windows 10 extended security update that failed to install, for example.
Now it’s the turn of iPhone users to feel the Microsoft update pain, it would seem. This time impacting just iOS users when accessing Outlook and Hotmail from the default Mail app. Microsoft confirmed the April 27 outage, stating: “iOS users may experience issues accessing Outlook and Hotmail from the default Mail app,” in an official service status posting.
iPhone users must take action to regain Outlook email access.
Microsoft
Thankfully, the incident has now been resolved, but it has left iOS…
