{"id":270609,"date":"2026-06-11T15:45:00","date_gmt":"2026-06-11T19:45:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/06\/11\/poor-ux-undermines-security-policies\/"},"modified":"2026-06-11T16:50:15","modified_gmt":"2026-06-11T20:50:15","slug":"poor-ux-undermines-security-policies","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/06\/11\/poor-ux-undermines-security-policies\/","title":{"rendered":"Poor UX undermines security policies"},"content":{"rendered":"<p><a href=\"https:\/\/www.informationweek.com\/cybersecurity\/poor-ux-undermines-security-policies-says-texas-a-m-university-system-cio\">Poor UX undermines security policies<\/a><\/p>\n<p><a href=\"https:\/\/www.informationweek.com\/cybersecurity\/poor-ux-undermines-security-policies-says-texas-a-m-university-system-cio\">https:\/\/www.informationweek.com\/cybersecurity\/poor-ux-undermines-security-policies-says-texas-a-m-university-system-cio<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-06-11 15:45:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.informationweek.com\">www.informationweek.com<\/a><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">As users face a growing number of authentication prompts, security checks and compliance requirements, organizations need to pay more attention to the friction \u2014 and security risks \u2014 those safeguards can create.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">That&#8217;s the view of Texas A&#038;M University System CIO Vince Kellen, who argues that implementing high-security protocols at the expense of usability and user experience no longer serves as an effective cybersecurity strategy.\u00a0<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">The challenge, he explained, is protecting users without creating so much friction that they look for ways around security controls.\u00a0<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;Unless the [user] experience is wonderful, you can&#8217;t have high security,&#8221; Kellen said, in an interview with InformationWeek during the recent <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">Cisco Live event<\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"> in Las Vegas.\u00a0<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">Without achieving both high security and high visibility into the network, together with a seamless user experience, &#8220;the user will invent ways around you,&#8221; he added.<\/span><\/p>\n<p data-component=\"related-article\" class=\"RelatedArticle\"><span data-testid=\"related-article-title\" class=\"RelatedArticle-Title\">Related:<\/span>Cisco&#8217;s Jeetu Patel on overcoming the &#8216;AI trust deficit&#8217;<\/p>\n<h2 class=\"ContentText ContentText_variant_h2 ContentText_align_left\" data-testid=\"content-text\" id=\"Security suffers from poor usability\" style=\"scroll-margin-top:10rem;scroll-snap-margin-top:10rem\">Security suffers from poor usability<\/h2>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">Kellen pointed to multifactor authentication as one area where users are becoming frustrated with the hoops they have to jump through to access their accounts.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;You go to sites, and it&#8217;s not just two-factor authentication \u2014 in some cases, it&#8217;s four or five,&#8221; he said. Layering multiple security technologies without considering the user experience can complicate cybersecurity programs and diminish their effectiveness.\u00a0<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">That concern also affects how Kellen views zero-trust architectures, which he described as a critical part of his security strategy for Texas A&#038;M University System. The network he oversees includes 12 universities and eight state agencies \u2014 each with its own CIO.\u00a0<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">The key components of zero trust security are access and action \u2014 who has access to applications, and what is happening on the network (the action), he explained. For example, by using real-time packet inspection for threat detection and software-defined networking, an organization could&#8230;<\/span><\/p>\n<p><a href=\"https:\/\/www.informationweek.com\/cybersecurity\/poor-ux-undermines-security-policies-says-texas-a-m-university-system-cio\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Poor UX undermines security policies https:\/\/www.informationweek.com\/cybersecurity\/poor-ux-undermines-security-policies-says-texas-a-m-university-system-cio Publish Date: 2026-06-11 15:45:00 Source Domain: www.informationweek.com As users&#8230;<\/p>\n","protected":false},"author":1,"featured_media":270610,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/eu-images.contentstack.com\/v3\/assets\/blt69509c9116440be8\/blt73c998857af3263e\/6a2afe47931d5bcf42f7938f\/kellen_vince_1280x720.png?disable=upscale&width=1200&height=630&fit=crop","fifu_image_alt":"","footnotes":""},"categories":[15],"tags":[20,57],"class_list":["post-270609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity","tag-artificial-intelligence","tag-security"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/270609"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=270609"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/270609\/revisions"}],"predecessor-version":[{"id":270613,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/270609\/revisions\/270613"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/270610"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=270609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=270609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=270609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}