{"id":267399,"date":"2026-06-08T09:39:00","date_gmt":"2026-06-08T13:39:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/06\/08\/will-ai-really-make-banking-better-for-customers\/"},"modified":"2026-06-08T10:20:26","modified_gmt":"2026-06-08T14:20:26","slug":"will-ai-really-make-banking-better-for-customers","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/06\/08\/will-ai-really-make-banking-better-for-customers\/","title":{"rendered":"Will AI really make banking better for customers?"},"content":{"rendered":"<p><a href=\"https:\/\/theconversation.com\/will-ai-really-make-banking-better-for-customers-281487\">Will AI really make banking better for customers?<\/a><\/p>\n<p><a href=\"https:\/\/theconversation.com\/will-ai-really-make-banking-better-for-customers-281487\">https:\/\/theconversation.com\/will-ai-really-make-banking-better-for-customers-281487<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-06-08 09:39:00<\/a><\/p>\n<p>Source Domain: <a href=\"theconversation.com\">theconversation.com<\/a><\/p>\n<p>AI is changing how people bank, save, borrow and ask for help. It could make finance faster, cheaper \u2013 and even more personal. But if customers cannot understand decisions, challenge mistakes or reach a human when things go wrong, \u201csmart\u201d finance may simply become a more efficient way to frustrate people.<\/p>\n<p>In the UK, a review by the Financial Conduct Authority pointed out that AI is not new to financial services. Banks have used it for years behind the scenes in algorithmic trading, underwriting, credit decisions and fraud detection. What has changed is visibility. Publicly available generative AI tools have brought AI into everyday consumer life, with millions of people now using them to navigate financial decisions.  <\/p>\n<p>The UK has an important advantage here. The government and regulators have committed to keeping the country at the forefront of open banking \u2013 a position that gives it a head start in digital finance and AI-driven services. <\/p>\n<p>The UK was one of the pioneers in building open banking \u2013 where customers can share their bank account data with authorised providers, instead of leaving that data locked inside one bank. Research from the Cambridge Centre for Alternative Finance describes the UK\u2019s approach as regulation-driven, helping to standardise how banks share customer-permissioned data.<\/p>\n<p>              <span class=\"caption\"\/><\/p>\n<p>AI has long been discussed as a threat to jobs and livelihoods. But what\u2019s the reality? In this series, we explore the impact it is already having on different occupations \u2013 and how people really feel about their AI assistants.<\/p>\n<p>A 2025 consumer report highlighted that almost one in three UK adults uses AI on a weekly basis to manage their money. Starling Bank\u2019s Spending Intelligence uses AI to find key words to help customers understand their spending habits. Lloyds Banking Group has reported rising use of AI tools for managing money. And NatWest says the&#8230;<\/p>\n<p><a href=\"https:\/\/theconversation.com\/will-ai-really-make-banking-better-for-customers-281487\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Will AI really make banking better for customers? https:\/\/theconversation.com\/will-ai-really-make-banking-better-for-customers-281487 Publish Date: 2026-06-08 09:39:00 Source Domain:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":267400,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/images.theconversation.com\/files\/736807\/original\/file-20260519-69-e9x1fg.jpg?ixlib=rb-4.1.0&rect=0%2C749%2C8640%2C4320&q=45&auto=format&w=1356&h=668&fit=crop","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[19],"class_list":["post-267399","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-generative-ai"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/267399"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=267399"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/267399\/revisions"}],"predecessor-version":[{"id":267401,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/267399\/revisions\/267401"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/267400"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=267399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=267399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=267399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}