{"id":259652,"date":"2026-05-30T11:13:00","date_gmt":"2026-05-30T15:13:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/05\/30\/a-i-doesnt-have-to-mean-layoffs\/"},"modified":"2026-05-30T11:55:09","modified_gmt":"2026-05-30T15:55:09","slug":"a-i-doesnt-have-to-mean-layoffs","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/05\/30\/a-i-doesnt-have-to-mean-layoffs\/","title":{"rendered":"A.I. Doesn\u2019t Have to Mean Layoffs"},"content":{"rendered":"<p><a href=\"https:\/\/www.nytimes.com\/2026\/05\/29\/business\/economy\/ai-jobs-productivity.html\">A.I. Doesn\u2019t Have to Mean Layoffs<\/a><\/p>\n<p><a href=\"https:\/\/www.nytimes.com\/2026\/05\/29\/business\/economy\/ai-jobs-productivity.html\">https:\/\/www.nytimes.com\/2026\/05\/29\/business\/economy\/ai-jobs-productivity.html<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-05-30 11:13:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.nytimes.com\">www.nytimes.com<\/a><\/p>\n<p class=\"css-ac37hb evys1bk0\">For many chief executives, success in adopting artificial intelligence is measured by the number of jobs they can eliminate. In just the past few weeks, companies have announced tens of thousands of layoffs they attributed to A.I., a wave that one global bank boss undiplomatically described as replacing \u201clower-value human capital\u201d with technology.<\/p>\n<p class=\"css-ac37hb evys1bk0\">But such views reflect \u201ca very narrow understanding\u201d of A.I.\u2019s potential, said Erik Brynjolfsson, who directs the Digital Economy Lab at Stanford University. \u201cA lot of people are under the mistaken idea that the only way that you get productivity from A.I. is by removing labor costs.\u201d<\/p>\n<p class=\"css-ac37hb evys1bk0\">Mr. Brynjolfsson is one of a group of economists who argue that businesses can reap bigger gains by using artificial intelligence to make workers more productive rather than replace them.<\/p>\n<p class=\"css-ac37hb evys1bk0\">It\u2019s a message that Schneider Electric, a global energy technology company based in France, has taken to heart. Schneider, which has a work force of nearly 160,000 worldwide, is embracing artificial intelligence across the company.<\/p>\n<p class=\"css-ac37hb evys1bk0\">It started by identifying \u201cwhere our people are either losing time doing repetitive tasks, doing tedious tasks, doing things which fundamentally are not the right ones to do,\u201d said Philippe Rambach, the company\u2019s chief artificial intelligence officer.<\/p>\n<p class=\"css-ac37hb evys1bk0\">In other words, the work that gets in the way of work.<\/p>\n<h2 class=\"css-11zi5nh eoo0vm40\" id=\"link-13fb813c\">Using A.I. in Call Centers<\/h2>\n<p class=\"css-ac37hb evys1bk0\">Call centers were an obvious case for Schneider. Anyone who has languished in the labyrinth of automated phone assistance may groan at the prospect of additional technological tinkering. But Mr. Rambach said the goal was to use the technology to get answers to customers faster.<\/p>\n<p class=\"css-ac37hb evys1bk0\">Before the company started using A.I., customer service agents received thousands of questions from callers and engaged in a grand hunt through millions of pages of information to track down the answer, Mr. Rambach said. \u201cGuess what?\u201d he said. \u201cOur customers were not super happy with the quality of the&#8230;<\/p>\n<p><a href=\"https:\/\/www.nytimes.com\/2026\/05\/29\/business\/economy\/ai-jobs-productivity.html\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A.I. Doesn\u2019t Have to Mean Layoffs https:\/\/www.nytimes.com\/2026\/05\/29\/business\/economy\/ai-jobs-productivity.html Publish Date: 2026-05-30 11:13:00 Source Domain: www.nytimes.com For&#8230;<\/p>\n","protected":false},"author":1,"featured_media":259654,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/static01.nyt.com\/images\/2026\/05\/27\/00biz-ai-productivity-vid-1234-cover\/00biz-ai-productivity-vid-1234-cover-facebookJumbo-v2.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-259652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/259652"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=259652"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/259652\/revisions"}],"predecessor-version":[{"id":259656,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/259652\/revisions\/259656"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/259654"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=259652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=259652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=259652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}