{"id":254694,"date":"2026-05-25T05:59:00","date_gmt":"2026-05-25T09:59:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/05\/25\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships-moonstone-information-refinery\/"},"modified":"2026-05-25T06:15:15","modified_gmt":"2026-05-25T10:15:15","slug":"human-error-remains-the-biggest-cybersecurity-threat-for-dealerships-moonstone-information-refinery","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/05\/25\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships-moonstone-information-refinery\/","title":{"rendered":"Human error remains the biggest cybersecurity threat for dealerships \u2013 Moonstone Information Refinery"},"content":{"rendered":"<p><a href=\"https:\/\/www.moonstone.co.za\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships\/\">Human error remains the biggest cybersecurity threat for dealerships \u2013 Moonstone Information Refinery<\/a><\/p>\n<p><a href=\"https:\/\/www.moonstone.co.za\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships\/\">https:\/\/www.moonstone.co.za\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-05-25 05:59:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.moonstone.co.za\">www.moonstone.co.za<\/a><\/p>\n<p>As motor vehicle retail becomes increasingly digital and interconnected, dealerships are handling more sensitive personal information across more systems and partners \u2013 and that is turning them into attractive targets for both cybercriminals and opportunistic social engineers.<\/p>\n<p>In a panel discussion at last week\u2019s 2026 F&#038;I Virtual Summit, the message was consistent: compliance with the Protection of Personal Information Act (POPIA) and cyber resilience are no longer box-ticking exercises. They are operational fundamentals \u2013 and, done well, a foundation for customer trust.<\/p>\n<p>The discussion featured Dr Jabu Mtsweni, head of cyber and information security at the Council for Scientific and Industrial Research; Nthabiseng Miller, executive: legal and compliance at The Innovation Group; and Inge Labuschagne, director at Labuschagne &#038; Mostert Inc.<\/p>\n<h3>Cyber threats now facing dealerships<\/h3>\n<p>Mtsweni identified several prominent cybersecurity threats affecting dealerships. He began with business email compromise, describing it as the easiest form of attack in this environment. Dealerships rely heavily on email communication with customers, particularly to facilitate payments, and criminals exploit that by intercepting emails, altering invoices, and diverting deposits or settlements.<\/p>\n<p>Ransomware was another major threat. In these cases, criminals lock dealership systems and demand a ransom. That can be devastating because, without functioning systems, dealerships cannot operate or serve clients.<\/p>\n<p>Mtsweni also pointed to information leakage by staff. Salespeople, who are often not cyber savvy, may share copies of Identity Documents, bank statements, and similar records in ways that allow the information to fall into the wrong hands. Those incidents can become data breaches that criminals use to target customers.<\/p>\n<p>Labuschagne added that not all threats are purely digital. She described impersonation scams in which individuals posing as South African Police Service or South&#8230;<\/p>\n<p><a href=\"https:\/\/www.moonstone.co.za\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships\/\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Human error remains the biggest cybersecurity threat for dealerships \u2013 Moonstone Information Refinery https:\/\/www.moonstone.co.za\/human-error-remains-the-biggest-cybersecurity-threat-for-dealerships\/ Publish&#8230;<\/p>\n","protected":false},"author":1,"featured_media":254695,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.moonstone.co.za\/wp-content\/uploads\/moonstone-platinum-portfolios-banner.png","fifu_image_alt":"","footnotes":""},"categories":[15],"tags":[57],"class_list":["post-254694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity","tag-security"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/254694"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=254694"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/254694\/revisions"}],"predecessor-version":[{"id":254696,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/254694\/revisions\/254696"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/254695"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=254694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=254694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=254694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}