{"id":244130,"date":"2026-05-12T03:00:00","date_gmt":"2026-05-12T07:00:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/05\/12\/half-of-campus-tech-leaders-question-ais-roi\/"},"modified":"2026-05-12T04:00:08","modified_gmt":"2026-05-12T08:00:08","slug":"half-of-campus-tech-leaders-question-ais-roi","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/05\/12\/half-of-campus-tech-leaders-question-ais-roi\/","title":{"rendered":"Half of Campus Tech Leaders Question AI\u2019s ROI"},"content":{"rendered":"

Half of Campus Tech Leaders Question AI\u2019s ROI<\/a><\/p>\n

https:\/\/www.insidehighered.com\/news\/tech-innovation\/artificial-intelligence\/2026\/05\/12\/half-campus-tech-leaders-question-ais-roi<\/a><\/p>\n

Publish Date: 2026-05-12 03:00:00<\/a><\/p>\n

Source Domain: www.insidehighered.com<\/a><\/p>\n

Although many colleges and universities are spending big on artificial intelligence tools, half of chief technology officers say the return on investment is either unclear or fell below their expectations. Just 29\u00a0percent say investments in AI have met or exceeded their ROI expectations. <\/p>\n

That\u2019s one of the top-level findings from the Inside Higher Ed\/Hanover Research 2026 Survey of Campus Chief Technology\/Information Officers, published today. And experts say it\u2019s not surprising. <\/p>\n

\u201cROI is going to be a concern when [institutions] are rushing to solutions without first defining the problem they\u2019re trying to solve,\u201d strategist Brian Fleming, a former university administrator, told Inside Higher Ed. \u201cIt creates a lot of fatigue and a much higher risk profile for institutions as they move into this brave new world of technology.\u201d<\/p>\n

More on the Survey<\/h4>\n

On Wednesday, June 10, at 2 p.m. Eastern, Inside Higher Ed will present a free webcast featuring expert panelists to discuss the survey findings and what it takes to lead on technology in today\u2019s rapidly shifting postsecondary landscape. Register for that conversation here, even if you can\u2019t attend live.<\/p>\n

Inside Higher Ed\u2019s 2026 Survey of Campus Chief Technology\/Information Officers was conducted by Hanover Research. The survey included 130 technology leaders, mostly from public and private nonprofit institutions, for a margin of error of eight\u00a0percentage points. Download the full results here.<\/p>\n

This independent editorial project was made possible by support from T-Mobile for Education, Jenzabar and Modo. <\/p>\n

In the three-plus years since generative AI went mainstream, tech companies have created education-specific AI-powered products and marketed them as revolutionary tools essential to preparing college students for a job market that they predict will soon need far fewer entry-level human workers. Despite mixed early evidence that AI tools enhance teaching and learning\u2014some…<\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Half of Campus Tech Leaders Question AI\u2019s ROI https:\/\/www.insidehighered.com\/news\/tech-innovation\/artificial-intelligence\/2026\/05\/12\/half-campus-tech-leaders-question-ais-roi Publish Date: 2026-05-12 03:00:00 Source Domain:…<\/p>\n","protected":false},"author":1,"featured_media":244132,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.insidehighered.com\/sites\/default\/files\/styles\/large\/public\/2026-05\/GettyImages-1502441951.jpg?itok=lumZMKL-","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[19],"class_list":["post-244130","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-generative-ai"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/244130"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=244130"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/244130\/revisions"}],"predecessor-version":[{"id":244133,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/244130\/revisions\/244133"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/244132"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=244130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=244130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=244130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}