{"id":240916,"date":"2026-05-07T09:07:00","date_gmt":"2026-05-07T13:07:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/05\/07\/technology-innovations-should-improve-life-for-partners\/"},"modified":"2026-05-07T09:20:06","modified_gmt":"2026-05-07T13:20:06","slug":"technology-innovations-should-improve-life-for-partners","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/05\/07\/technology-innovations-should-improve-life-for-partners\/","title":{"rendered":"Technology innovations should improve life for partners"},"content":{"rendered":"

Technology innovations should improve life for partners<\/a><\/p>\n

https:\/\/www.computerweekly.com\/microscope\/news\/366642650\/Technology-innovations-should-improve-life-for-partners<\/a><\/p>\n

Publish Date: 2026-05-07 09:07:00<\/a><\/p>\n

Source Domain: www.computerweekly.com<\/a><\/p>\n

Vendors are starting to roll out more artificial intelligence (AI) tools and tech innovation to support their channel in a bid to let the technology improve life for partners.<\/p>\n

The buzz around using the technology to improve processes has been growing louder, with the examples of what that looks like in action starting to mount up.<\/p>\n

WatchGuard has used its EMEA partner event to introduce its Rai agentic AI tool that has been developed for its MSP community. Rai monitors for threats and takes authorised responses in real time to ease some of the burden off the shoulders of partners.<\/p>\n

The offering also provides managed service providers (MSPs) with an opportunity to provide more coverage for customers looking for 24\/7 support from their partner, with the agent supplying measurable interactions that can be tracked.<\/p>\n

\u201cCyber threats are increasing in both volume and complexity, and organisations need AI that is built to work continuously across every client,\u201d said Ben Oster, vice-president of product management at WatchGuard.<\/p>\n

\u201cRai shifts security operations from reactive to predictive, acting instantly to deliver more consistent protection. This approach enables partners to scale faster, enhance margins and improve the customer experience across their entire portfolio,\u201d he added.<\/p>\n

The agent is visible to partners via the WatchGuard Insights Hub, with a Daily Brief option to wrap up all the actions taken and items requiring attention.<\/p>\n

Elsewhere, Inforcer recently released a Copilot Manager feature to help MSPs develop and deliver their own AI services to target the needs of the SME user community. The service has been developed in response to the infrastructure and skills gaps that plague many MSPs when it comes to scaling out AI services. Inforcer has developed a Copilot centred option to help MSPs gain visibility of user adoption and to monitor shadow AI usage.<\/p>\n

\u201cMSPs need Copilot support now,\u201d said Jamie Daum, CEO at Inforcer. \u201cTime is of the…<\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Technology innovations should improve life for partners https:\/\/www.computerweekly.com\/microscope\/news\/366642650\/Technology-innovations-should-improve-life-for-partners Publish Date: 2026-05-07 09:07:00 Source Domain: www.computerweekly.com…<\/p>\n","protected":false},"author":1,"featured_media":240917,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.computerweekly.com\/visuals\/German\/article\/mobile-app-development-adobe.jpg","fifu_image_alt":"","footnotes":""},"categories":[8],"tags":[62,57],"class_list":["post-240916","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-innovation","tag-security"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/240916"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=240916"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/240916\/revisions"}],"predecessor-version":[{"id":240918,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/240916\/revisions\/240918"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/240917"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=240916"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=240916"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=240916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}