{"id":234190,"date":"2026-04-22T00:24:00","date_gmt":"2026-04-22T04:24:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/04\/22\/artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-in-cow-hollow-neighborhood\/"},"modified":"2026-04-22T01:30:15","modified_gmt":"2026-04-22T05:30:15","slug":"artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-in-cow-hollow-neighborhood","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/04\/22\/artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-in-cow-hollow-neighborhood\/","title":{"rendered":"Artificial intelligence boss named Luna running San Francisco store Andon Market in Cow Hollow neighborhood"},"content":{"rendered":"<p><a href=\"https:\/\/abc7news.com\/post\/artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-cow-hollow-neighborhood\/18937564\/\">Artificial intelligence boss named Luna running San Francisco store Andon Market in Cow Hollow neighborhood<\/a><\/p>\n<p><a href=\"https:\/\/abc7news.com\/post\/artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-cow-hollow-neighborhood\/18937564\/\">https:\/\/abc7news.com\/post\/artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-cow-hollow-neighborhood\/18937564\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-04-22 00:24:00<\/a><\/p>\n<p>Source Domain: <a href=\"abc7news.com\">abc7news.com<\/a><\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao MvWXB TjIXL aGjvy ebVHC \"><span class=\"oyrPY qlwaB AGxeB  \">SAN FRANCISCO  (KGO) &#8212; <\/span>Imagine walking into a store and finding out the boss behind it all is artificial intelligence.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">That&#8217;s the experiment a group of entrepreneurs are running in San Francisco.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">In the city&#8217;s Cow Hollow neighborhood there&#8217;s a store that&#8217;s very different from all the others, it&#8217;s run by AI and humans are the employees.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">The brain behind this store is named Luna. A chatbot experiment was created using Anthropic technology. The ones who made her are the founders of &#8220;Andon Labs,&#8221; Lukas Petersson and Axel Backlund.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;She hired people to manage to manage the store, physically and now she is making a profit, and we&#8217;re trying to see what goes wrong when a manager sets,&#8221; said Backlund.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">Axel and Lukas are High school friends from Sweden. Luna is an experiment that started with these vending machines. She ran them well, so they asked her to open a store with $100K.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;She picked all the inventory that you can buy here. She designed some of these paintings&#8230;, she made a design for that wall, and then she hired painters to come in and actually do the painting,&#8221; said Petersson.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \"><strong class=\"vtkaO \">MORE: OpenAI partners with Walmart to let users buy products in ChatGPT<\/strong><\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">Her first employee Felix Johnson. Luna found him on Indeed.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \"><strong class=\"vtkaO \">Luz Pena<\/strong>: &#8220;You got to tell me the truth. How has it been working with Luna?&#8221;<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;It&#8217;s been as good as it can be. Luna is pretty confident, and she&#8217;s always wondering about what&#8217;s going on in the store. Restocking things. Things that go out,&#8221; said Felix Johnson, Andon Market store lead.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">But Luna is still learning. She recently didn&#8217;t schedule employees for three days by mistake.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;In the end, we saw that Luna wrote, a bunch of messages, to downplay the stats. Sorry for messing up the schedule,&#8221; said Backlund.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">The experiment is attracting many to the store.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \"><strong class=\"vtkaO \">MORE: SJSU opens one-of-a-kind, fully-autonomous AI-powered store on campus<\/strong><\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">If you are wondering, Luna communicates with customers on this phone and with her employees via Slack while also monitoring what happens.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \"><strong class=\"vtkaO \">Luz Pena<\/strong>:&#8230;<\/p>\n<p><a href=\"https:\/\/abc7news.com\/post\/artificial-intelligence-boss-named-luna-running-san-francisco-store-andon-market-cow-hollow-neighborhood\/18937564\/\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence boss named Luna running San Francisco store Andon Market in Cow Hollow neighborhood&#8230;<\/p>\n","protected":false},"author":1,"featured_media":234191,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/cdn.abcotvs.com\/dip\/images\/18938582_042226-kgo-ai-store-img.jpg?w=1600","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-234190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/234190"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=234190"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/234190\/revisions"}],"predecessor-version":[{"id":234192,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/234190\/revisions\/234192"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/234191"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=234190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=234190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=234190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}