{"id":227117,"date":"2026-03-24T12:48:00","date_gmt":"2026-03-24T16:48:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/03\/24\/hsbc-gets-its-first-artificial-intelligence-chief\/"},"modified":"2026-03-24T12:50:13","modified_gmt":"2026-03-24T16:50:13","slug":"hsbc-gets-its-first-artificial-intelligence-chief","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/03\/24\/hsbc-gets-its-first-artificial-intelligence-chief\/","title":{"rendered":"HSBC gets its first artificial intelligence chief"},"content":{"rendered":"<p><a href=\"https:\/\/www.computerweekly.com\/news\/366640627\/HSBC-gets-its-first-artificial-intelligence-chief\">HSBC gets its first artificial intelligence chief<\/a><\/p>\n<p><a href=\"https:\/\/www.computerweekly.com\/news\/366640627\/HSBC-gets-its-first-artificial-intelligence-chief\">https:\/\/www.computerweekly.com\/news\/366640627\/HSBC-gets-its-first-artificial-intelligence-chief<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-03-24 12:48:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.computerweekly.com\">www.computerweekly.com<\/a><\/p>\n<p>HSBC has named its first chief artificial intelligence (AI) officer as the UK high street giant plans to embed the technology across the company.<\/p>\n<p>David Rice, who has worked at HSBC for 19 years, moves from his role as chief operating officer at the bank\u2019s corporate and institutional bank to the position for 1 April.<\/p>\n<p>As banks put AI at the centre of their plans going forward, the technology is receiving a seat alongside to executives.<\/p>\n<p>Georges Elhedery, group CEO of HSBC, said AI plays a key role in enabling staff to create what customers want.<\/p>\n<p>\u201cOur ambition here is simple \u2013 we will empower our colleagues to use AI to create a personalised experience for each customer, deliver it safely, in real time and at scale, while keeping human judgement, decision-making and accountability at the core,\u201d he said.<\/p>\n<p>Rice, in his role, will help the bank reach this ambition, added the bank chief.<\/p>\n<p>\u201cOur customers increasingly expect their bank to deliver services uniquely aligned to their specific needs, and fast,\u201d he said. \u201cThat\u2019s why we\u2019re building a bank that is designed for the future.\u201d<\/p>\n<h2 class=\"section-title\">Deploying AI at scale<\/h2>\n<p>HSBC also said it was expanding the remit of chief technology officer Mario Shamtani to strengthen the foundations to deploy AI at scale. \u201cThis includes modernising core platforms, building a central AI platform colleagues can use to access a range of models, and leading key strategic partnerships,\u201d said the bank.<\/p>\n<p>In his LinkedIn profile, Rise states: \u201cI am dedicated to harnessing the power of emerging technologies to shape the future of banking and drive innovation in this exciting era of AI and quantum computing.\u201d<\/p>\n<p>According to Evident\u2019s banking AI adoption index, which tracks financial services AI adoption, HSBC was the only UK bank in the top 10.<\/p>\n<p>Evident CEO\u00a0Alexandra Mousavizadeh\u00a0said UK banks need to be more like\u00a0Big Tech\u00a0when it comes to their AI adoption if they are to catch up with their US counterparts.<\/p>\n<p>Talent is&#8230;<\/p>\n<p><a href=\"https:\/\/www.computerweekly.com\/news\/366640627\/HSBC-gets-its-first-artificial-intelligence-chief\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>HSBC gets its first artificial intelligence chief https:\/\/www.computerweekly.com\/news\/366640627\/HSBC-gets-its-first-artificial-intelligence-chief Publish Date: 2026-03-24 12:48:00 Source Domain: www.computerweekly.com&#8230;<\/p>\n","protected":false},"author":1,"featured_media":227118,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.computerweekly.com\/visuals\/ComputerWeekly\/Hero%20Images\/HSBC-UK-HQ-PR.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-227117","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/227117"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=227117"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/227117\/revisions"}],"predecessor-version":[{"id":227119,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/227117\/revisions\/227119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/227118"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=227117"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=227117"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=227117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}