{"id":210632,"date":"2026-02-06T08:12:00","date_gmt":"2026-02-06T13:12:00","guid":{"rendered":"https:\/\/news-you-need.com\/index.php\/2026\/02\/06\/australias-commbank-partners-business-school-to-research-artificial-intelligence\/"},"modified":"2026-02-06T08:50:11","modified_gmt":"2026-02-06T13:50:11","slug":"australias-commbank-partners-business-school-to-research-artificial-intelligence","status":"publish","type":"post","link":"https:\/\/news-you-need.com\/index.php\/2026\/02\/06\/australias-commbank-partners-business-school-to-research-artificial-intelligence\/","title":{"rendered":"Australia\u2019s CommBank partners business school to research artificial intelligence"},"content":{"rendered":"

Australia\u2019s CommBank partners business school to research artificial intelligence<\/a><\/p>\n

https:\/\/www.computerweekly.com\/news\/366638702\/Australias-CommBank-partners-business-school-to-research-artificial-intelligence<\/a><\/p>\n

Publish Date: 2026-02-06 08:12:00<\/a><\/p>\n

Source Domain: www.computerweekly.com<\/a><\/p>\n

Commonwealth Bank is attempting to increase its understanding of artificial intelligence (AI) in the banking sector through a research partnership with a business school.<\/p>\n

The Australian bank, which has 17 million customers, is working with Melbourne Business School to help it understand how Australian\u2019s perceive, use and trust AI.<\/p>\n

The organisations have created what they call the AI Attitude Barometer to \u201cexplore Australians\u2019 understanding, adoption and sentiment\u00a0towards AI within financial services\u201d, according to the bank.<\/p>\n

Will Mailer, chief behavioural scientist at CommBank, said the research will provide insights as AI adoption\u00a0grows over time. \u201cAI is evolving rapidly, and it\u2019s critical that we understand how Australians feel about its use in banking,\u201d he said.<\/p>\n

The University of Melbourne, which the business school is part of, published a study last year of global attitudes to AI, which found 80% of Australians will trust AI when their ethical and responsible practices are in place.<\/p>\n

Nicole Gillespie, a professor at the university, said: \u201cOur study of over 48,000 people across 47 countries revealed that Australians are optimistic about AI\u2019s benefits, while\u00a0also mindful of the risks. This is why four in five Australians say they would trust the use of AI more when practices are in\u00a0place to ensure its responsible and ethical use.\u201d<\/p>\n

Mailer said early insights show the proportion of participants that felt AI introduced more risk than benefits was lower in banking than in media, arts and entertainment, healthcare and education. \u201cThe AI Attitudes Barometer will help us stay closely connected to our customers\u2019 lived experiences and support them as\u00a0adoption grows,\u201d he added.<\/p>\n

In the UK, regulators are grappling with the challenges of introducing AI in the banking sector. There are concerns, among MPs, that the regulators are exposing consumers \u201cto potential serious harm\u201d through not doing enough to manage the risks the…<\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Australia\u2019s CommBank partners business school to research artificial intelligence https:\/\/www.computerweekly.com\/news\/366638702\/Australias-CommBank-partners-business-school-to-research-artificial-intelligence Publish Date: 2026-02-06 08:12:00 Source…<\/p>\n","protected":false},"author":1,"featured_media":210633,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.computerweekly.com\/visuals\/German\/article\/artificial-intelligence-brain-2-adobe.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-210632","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/210632"}],"collection":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=210632"}],"version-history":[{"count":1,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/210632\/revisions"}],"predecessor-version":[{"id":210634,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/210632\/revisions\/210634"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/210633"}],"wp:attachment":[{"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=210632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=210632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=210632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}