Start workplace renovations with technology, Cisco exec says
Start workplace renovations with technology, Cisco exec says
Publish Date: 2026-07-13 13:13:00
Source Domain: www.facilitiesdive.com
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Dive Brief:
- Begin workplace renovations by planning around the technology employees and operators use, a Cisco executive says.
- The company has already scaled this blueprint, which treats IT infrastructure as the primary architecture layer, across 30 capital projects worldwide, according to Christian Bigsby, senior vice president of workplace resources at Cisco.
- As operators work to align office infrastructure with the demands of hybrid work, this tech-first approach can help organizations right-size meeting rooms, optimize building use and improve energy performance, Bigsby told Facilities Dive in an interview.
Dive Insight:
Many buildings need to be radically repositioned in the marketplace, with between 20% and 30% of assets non-viable without major reinvestment, Bisgby said. Smart buildings are one key way that landlords and facility managers can differentiate their buildings, he said.
Cisco’s “future-proofed workplace approach” began with its Penn One office in New York City. Technology is traditionally an afterthought of retrofits and new construction, but at Penn One, the company flipped that model, starting with the network, Bigsby wrote in a blog post Monday.
The building desperately needed renovation, he said. By starting with IT infrastructure and what the company wanted to accomplish in the space, Cisco was able to account for the the needs of major stakeholders when designing the space, according to Bigsby.
Laying the framework for smart sensors, automated lighting, HVAC, wayfinding and collaboration from the start allowed Cisco to build the space and experience around technology, “not the other way around,”…
