Workforce Solutions offices closed Friday for technology upgrade

Source Domain: www.koat.com

The New Mexico Department of Workforce Solutions will close all offices statewide on Friday as the agency carries out a major technology upgrade and cloud migration under its “Future Ready Workforce Systems” initiative.During the one-day closure, all agency websites and online systems will be temporarily unavailable to both the public and department staff. The shutdown will also prevent employees from accessing internal case management, customer support and workforce service platforms.State officials said the migration is part of a broader effort to modernize the department’s digital infrastructure and improve system reliability, flexibility and cybersecurity protections for workers, job seekers, employers and families across New Mexico.The upgraded platform is expected to include enhanced system monitoring tools, stronger access controls and cloud-based security services aimed at safeguarding sensitive workforce and customer data.Online services are scheduled to resume on Sunday, May 31.

During the one-day closure, all agency websites and online systems will be temporarily unavailable to both the public and department staff. The shutdown will also prevent employees from accessing internal case management, customer support and workforce service platforms.

State officials said the migration is part of a broader effort to modernize the department’s digital infrastructure and improve system reliability, flexibility and cybersecurity protections for workers, job seekers, employers and families across New Mexico.

The upgraded platform is expected to include enhanced system monitoring tools, stronger access controls and cloud-based security services aimed at safeguarding sensitive workforce and customer…

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