6 critical mistakes that undermine cyber resilience (and how to fix them)
6 critical mistakes that undermine cyber resilience (and how to fix them)
Publish Date: 2026-04-01 03:00:00
Source Domain: www.csoonline.com
Silos are the enemy of business resilience. As IT leaders, we’ve all felt the pain: the backup administrator, SOC analyst, and endpoint engineer operating in separate worlds—often meeting for the first time in the chaos of a live cyberattack. The result? Delayed responses, missed signals, and greater impact on the business.
The N-able 2026 State of the SOC Report leaves no doubt. In just one year, 18% of all security alerts came from network and perimeter exploits—risks many endpoint-only teams never saw coming. Even scarier? 50% of attacks completely bypass endpoint controls. You can’t afford to be siloed. Here’s where most organizations go wrong—and the six crucial steps you need to take to align our teams, tools, and processes for true business resilience.
Mistake 1: Unclear roles and responsibilities
Confusion creates costly delay. During an incident, who owns quarantine actions on high-value endpoints? Who can take critical apps offline? Without a detailed, cross-team RACI matrix (Responsible, Accountable, Consulted, Informed), response efforts stall and attackers gain precious minutes.
Fix: Build a unified RACI for incident response and disaster recovery. Everyone from endpoint to SOC to backup should know their duties in a crisis. Learn how different personalities affect cyber crisis response in this Guide to Managing Strong Personalities During a Cybercrisis.
Mistake 2: Fragmented asset and risk views
Fragmented asset and risk views make it difficult for teams to understand what is actually in their environment and where the most pressing exposures reside. When devices, configurations, and identity data live in separate tools or are maintained inconsistently, gaps appear that attackers can exploit. This lack of a unified perspective slows decision making, complicates prioritization, and obscures the relationships that matter most during an investigation or response.
Fix: Create a single, reliable view of assets and…
